Business Hours
Monday ~ Friday: 8:00 ~ 17:30
Lunch break: 12:00 ~13:30
Time zone: UTC+8 (BeiJing)
1. During business hours, LOVETOY will answer all questions promptly.
2. 5 hours after work (18:00~23:00 UTC+8 ), LOVETOY will try our best to answer questions.
3. After work, LOVETOY can not answer questions related to stocking or delivery time.
Because it will need access to the inventory system and assistant from colleagues.
4. Perfect time for communication: Both LOVETOY and clients are in the same business hours.
Let's assume clients' business hour is also 8:30~18:00. Check perfect time below.
| Time Zone | Business hour | After work | Perfect time | |
| Los Angeles | UTC-8 | 16:30 ~ 2:00 | 2:00 ~ 7:00 | 16:30 ~ 18:00 |
| New York | UTC-5 | 19:30 ~ 5:00 | 5:00 ~ 10:00 | - |
| London | UTC | 0:30 ~ 10:00 | 10:00 ~ 15:00 | 8:30 ~ 10:00 |
| Paris | UTC+1 | 1:30 ~ 11:00 | 11:00 ~ 16:00 | 8:30 ~ 11:00 |
| Moscow | UTC+3 | 4:30 ~ 14:00 | 14:00 ~ 19:00 | 8:30 ~ 14:00 |
| Beijing | UTC+8 | 8:30 ~ 18:00 | 18:00 ~ 23:00 | 8:30 ~ 18:00 |
| Sydney | UTC+11 | 11:30 ~ 21:00 | 21:00 ~ 2:00 | 11:30 ~ 18:00 |
LOVETOY Holidays 2020
| Holiday | Date |
| New Year‘s Day | January 1st |
| Chinese Lunar New Year | 15th Jan. ~ 5th Feb. |
| Tomb-sweeping Day | 4th ~ 6th April |
| International Labour Day | 1st ~ 5th May |
| Dragon Boat Festival | 25th ~27th June |
| Mid-Autumn Festival & National Day | 1st ~ 8th Oct. |
