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Order Processing Workflow

This article explains how LOVETOY works after clients place their orders.
1. Clients
place order.
2. LOVETOY sales rep send Proforma Invoice.
3. Clients arrange payment and send payment proof to LOVETOY sales rep.
4. LOVETOY internal process.
5.
When goods are ready, the workshop delivers goods to the warehouse and notify the sales rep.
  * LOVETOY sales rep send
Packing List to clients.
6. Clients arrange to pick up cartons or we will ship your order if you choose our forwarder.


we cannot arrange your order before the deposit.
1. All orders are handled by LOVETOY workshop (not sales rep).
2. Workshop only accepts orders from the financial department (not sales rep).
3. Financial department will only arrange orders after the deposit arrived.
For regular clients with good payment records, orders may be arranged base on payment proof.

we cannot ship your orders if your payment is incomplete
The Financial department would only give permission to release the order when they have received full payment.

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